The Guildhall – City of London
A streamlined evacuation for The Guildhall with DMS
Creating a safe and empowering environment at Tolworth School
Sector
Education
Customer requirements
Emergency notifications for staff and students
Product provided
Digital Messaging Service (DMS)
"We had no system in place before DMS. If the fire alarm went off I would rely on people coming to my office to tell me. I would absolutely reccomend Fireco without any hesitation, my expeience with them has been very good!"
Andy Hetherington
Director of Resources at Tolworth School
THE PROBLEM
Relying on others
Director of Resources Andy Hetherington came to Fireco because he needed help finding a product that would be suitable for people who have hearing impairments.
He explained, “Being profoundly deaf, I was unable to hear the fire alarm.” He also added that other members of staff and some of the students are hard of hearing. This meant that the existing fire alarm system was not effective, as they wouldn’t know if the alarm was sounding.
“We had no system in place before DMS. If the fire alarm went off, I would rely on people coming to my office to tell me.”
the solution
Finding a new system
Andy carried out some research on emergency alert systems that are suitable for people who are deaf and found that DMS (Digital Message Service) was “the only product that ticked the boxes, as it was able to send SMS messages upon alarm activation”.
Not only is DMS an effective and inclusive way of communicating an emergency, but it also allows fires to be dealt with more efficiently because all staff will be notified even if they are off-site.
Andy says, “It works well for my premises staff, all of whom subscribe to this and can react to a fire alarm even when off-site. They can log in to our external portal to check the CCTV monitors and can then respond from there.”
Find out more about Digital Messaging Service (DMS) here
DMS is a mass notification system that can send emergency text, email, Whatsapp or voice messages to an unlimited amount of users who are subscribed to the service.
DMS is also available as part of our subscription service Compliance as a Service.
Want Fireco updates direct to your inbox?
Join our mailing list so you’re the first to know about live webinars & events, as well as product updates & news from Fireco
You can find out more about how we process your information by reading our Privacy Policy.