Southpoint Serviced Offices
Open space at Southpoint Serviced Offices
Business booming for fire safety supplier
Sector
Hospitality, Private Sector
Customer requirements
Improving fire safety in hotels
Product provided
Deafgard
"The Deafgard unit provides our hotel customers with a reliable solution that ensures deaf and hard-of-hearing guests will be alerted if a fire breaks out. There is a continuous demand from our customers, and the feedback they give us is that Deafgard is straightforward, easy to use, and gives their guests freedom. The working relationship with Fireco is consistently reliable. If there is an issue, they will sort it out and assist right away. I definitely recommend Fireco."
Babette Potter
Sales Administrator at The Safety Centre
THE PROBLEM
Helping hotels meet the needs of the deaf and hard of hearing
The Safety Centre found hotels were looking for a fire safety product that complied with regulations and provided reassurance and independence to their deaf and hard-of-hearing guests. There are nine million deaf and hard-of-hearing people in the UK, so there is a real need for deaf assistance solutions to open up more inclusive facilities and improve fire safety standards.
the solution
Deafgard is a reliable choice for hotels
Deafgard is a portable wireless device that alerts people in an emergency. It works by placing the vibration pad underneath the sleeping person’s pillow or mattress. The pad vibrates at the sound of the alarm and awakens the person, so they can quickly get to safety without extra assistance or intrusion.
Babette said, “Most of our Deafgard customers are hotels. The owners and maintenance staff commonly require a solution to accommodate guests who are deaf or hard of hearing. We have been selling Deafgard for years as it’s reliable and easy to use and helps hotels comply with the Equality Act 2010.”
The Outcome
- Established demand for Deafgard from The Safety Centre’s customer base.
- Beneficial working relationship with Fireco.
Deafgard has proven to be a profitable, simple, and popular product for The Safety Centre.
Find out more about Deafgard here
Deafgard is a portable device that alerts people in an emergency. Designed for the deaf and hard-of-hearing, Deafgard has a vibration pad and flashing light that wakes people up on the sound of the alarm.
Want Fireco updates direct to your inbox?
Join our mailing list so you’re the first to know about live webinars & events, as well as product updates & news from Fireco
You can find out more about how we process your information by reading our Privacy Policy.