The Queen Alexandra Hospital Home
Hospital home rescues residents from heavy doors
Fire doorset replacement to keep care home compliant
Sector
Care
Customer requirements
Replace a broken doorset
Service provided
Fire Door Installation
"I was pleased with the communication throughout the whole process and with the service we received. Plus, our cupboard door is now compliant again. If I had to give Fireco a rating out of 5, I would give you 10 stars!"
Angel Ibayan
Care Home Manager at Mabbs Hall Care Home
THE PROBLEM
Broken and non-compliant fire door needed replacing
The housekeeping cupboard door at Mabbs Hall had broken hinges and the wood had cracked around the edges, leaving the door hanging off. It was so broken that employees had to hold the door in place in order to open and close it.
Angel Ibayan, Mabbs Hall’s Manager, asked the maintenance team to fix it temporarily but she knew it needed to be replaced as soon as possible to keep up with compliance, so started requesting quotes.
the solution
Fireco provides a professional service at a competitive price
Angel reached out to a few local companies who either didn’t get back to her or gave unreasonable quotes. When she spoke to her head office about the problem, they had already used Fireco in the past and were happy to continue business. Angel explained that “Fireco’s lead times were quicker and the quote was very competitive. We were happy to choose a well established and trusted company at such a reasonable price.”
“The Engineers were 100 percent professional! Martin and Jake were courteous and polite and chatted to everyone in the home. They were really personable which means a lot to me and the residents.”
Find out more about Fire Door Installation here
Compliance is at the forefront of everything we do and we want to make it easy for our customers to buy from somewhere they trust. We’ve worked with Gerda, Bridgman IBC, Sentry Doors and Performance Doorset Solutions (PDS) to gain Primary Test evidence with our products so that we can offer fully certified third-party accredited doorsets.
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