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Boyd Group inspects 75 doors using DorTrak software

The customer

The Boyd Group is a family-run business providing health and safety services, training, fire safety provisions and support to a diverse customer base. Here, their client was an international tyre manufacturer with a large manufacturing facility in north west England.

Sector

Private Sector

Customer requirements

75 fire doors needed inspecting using cohesive and integrated software
Product provided
DorTrak
"Both the client and their auditing agency are highly impressed with the service, volume and level of in-depth data gathered. We are delighted with their feedback and have now confirmed our next job with them at their premises in Derbyshire of a similar size."
Murray Parker
Partnerships Development Executive, Boyd Group (Scotland)

THE PROBLEM

Inadequate documentation and inspection of fire doors and compliance

“Before we visited to inspect using DorTrak software, the client’s Health and Safety Manager experienced a lack of proper documented reporting and inspection of a fire door’s current condition,” explains Murray Parker, Partnerships Development Executive at Boyd Group. “The client in particular has completed fire door inspections in the past and been left disappointed with the end result. There was a lack of a complete list of all fire doors on site. Also, there was no real organised collection of compliance documents relating to a fire door’s installation or condition.”

the solution

DorTrak inspection software improves efficiency

“Using the app is far more straight-forward and time efficient than operating with paper and pen,” Murray continues. “It is a very functional, usable software that makes fire door inspections quicker, easier and clearer in both data capture, and data presentation after.

The summary report format is very good; the colour coding where passes, minor fails and major fails appear is easily digestible and aesthetically pleasing. The volume of information captured in both report styles is also very good. The gap measurement option is a positive feature and it is well laid out and easy to digest.

Both ourselves and the client are very impressed with the geo-locating feature. It allows, for example, the end client to hand over an individual door’s report, plus the location on a site map to the contractor they are using to repair some doors and know that the contractor knows where to find the door on what is a very large site, all without having to be babysat.

The initial feedback from the client is they are delighted with our technician and the software. The report is far more in-depth than any previous fire door inspection they have had done. They have had an auditing agency on site since who have commended the detail and coverage of content within the inspection reports.”

Find out more about DorTrak here

DorTrak allows you to conduct customisable and detailed door inspections right from your digital device.

Each door has a digital link to the DorTrak platform via DorTrak tags, which are attached to the door at the beginning of an inspection.

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